Privacy Policy

This Privacy Policy ("Policy") explains who we are, how we collect, share, and use your personal information, and how you can exercise your privacy rights. This Policy applies to all services provided through the GoShow mobile application.

By clicking to agree to this Policy or by continuing to use GoShow services, you are deemed to have provided your agreement and authorization for us to collect, use, store, and process your personal information in accordance with this Policy.

1. What Personal Information Do We Collect?

Information You Voluntarily Provide

• Account Registration: When you register for a GoShow account, we collect device information to generate a unique User ID. You may optionally provide a nickname, avatar, gender, and birthday to complete your profile.
• Customer Support: If you contact us for support, we may collect your email address and the contents of your inquiry.

Information We Collect Automatically

• Device & Log Data: We automatically collect hardware model, operating system version, unique device identifiers (e.g., IMEI, IDFA), IP address, MAC address, and application crash logs.
• Usage Behavior: We collect data on how you interact with GoShow, including search queries, viewing history, likes, and playback progress (to allow for "resume from pause" functionality).
• Personalization: Our algorithms use your viewing preferences to make automated decisions about which content to recommend to you.

Information from Third-Party Sources

• If you log in via third-party services (e.g., Facebook, Google, Apple), we receive the public profile information you have authorized those platforms to share with us.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve GoShow services.
• To personalize your content feed and improve recommendation accuracy.
• To detect, prevent, and address fraud, security breaches, or technical issues.
• To enforce our Terms of Service and comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors who provide cloud hosting, data analysis, and content moderation.
• Social Platforms: When you choose to share GoShow content to external apps (e.g., WhatsApp, Facebook), that data is governed by the recipient app's privacy policy.
• Legal Authorities: When required by law, subpoena, or to protect the vital interests and safety of our users and the public.

4. Data Security and International Transfers

• Security: We use industry-standard technical measures, such as SSL encryption and access control, to protect your data. However, no internet transmission is 100% secure.
• Data Location: Your information is stored and processed on servers located in Hong Kong. By using GoShow, you consent to the transfer of information to countries outside of your country of residence.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our services or as required by law. Once the retention period expires, we will delete or anonymize your data.

6. Your Rights

Depending on your jurisdiction, you have the right to:

• Access and rectify your personal information.
• Request the deletion of your account and associated data.
• Object to or restrict certain data processing activities.
• To exercise these rights, you may use the in-app feedback or contact us at support@goshow.cc.

7. Children’s Privacy

GoShow is not intended for children under the age of 14. If you are a minor in your jurisdiction, you must use this service only with the involvement and consent of a parent or legal guardian.

8. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via push notifications or in-app announcements.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: support@goshow.cc